PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. YOUR CONTINUED USE OF THIS SITE WILL INDICATE YOUR ACCEPTANCE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND, PROMPTLY EXIT THIS SITE.
Welcome to the 911 Support® website available at www.911-support.comand at other uniform resource locators and the related or linked web pages of our 911 Support® Businesses. In these Terms and Conditions, You are referred to as "You" "Your(s)" “Yourself” or "User".
1. Site Content and Purpose. This Site is for marketing purposes only and should not be considered or relied on by You as a statement or claim by 911 Support, Inc., or its franchisees, implied or otherwise, of a representation, guaranty or warranty of the availability or quality of any product(s) or service(s).
2. 911 Support® Businesses. 911 Support, Inc., an operating company of Franchise Services, Inc., franchises 911 Support Businesses that provide a variety of IT solutions to their clients (“services”). All 911 Support Businesses are independently owned and operated franchised locations. None of them are owned, operated or controlled by 911 Support, Inc. All 911 Support Business locations hire and manage their own staff and technical support teams. Not all 911 Support Business locations will have staff and technicians of the same skill level or are holding active certifications. Not all products and services mentioned on this Site will be available from every 911 Support Business. Products and services vary by Business location. For example, not all Business locations may offer 24/7 help desk or a Network Operations Center (NOC) or provide these or other services 365 days per year. Service, support hours, response times and service levels vary by Business location.
911 Support, Inc. does not provide quotes for or provide services or related products; all such quotes, services and products are provided by 911 Support Businesses. Although 911 Support, Inc. may host, develop, maintain or operate certain websites or web pages on behalf of the 911 Support Businesses, the 911 Support Businesses operate as separate legal entities under franchise agreements between them and 911 Support, Inc. They are not 911 Support, Inc.’s agents or employees. They do not have any right to speak for 911 Support, Inc., or on our behalf, or bind 911 Support, Inc. to any contracts or obligations. 911 Support, Inc., is not responsible for any acts or omissions of 911 Support Businesses, including, without limitation, in connection with their provision of quotes or fulfillment of services or related products placed by You through any 911 Support Site or other website, or 911 Support Business location.
3. Registration on 911-support.com. You may choose to register Your email on www.911-support.comto subscribe, download and access interactive features such as our whitepapers, e-newsletter or our blog. The availability of these services varies by country. In the future, 911 Support, Inc. may add other features that may be accessed through www.911-support.com. In such event, previously registered users will not be required to re-register. By registering on www.911-support.com, You agree to provide accurate and current information about Yourself.
4. No Unlawful or Prohibited Purpose. As a condition of Your use of this Site, You warrant to 911 Support, Inc. that You will not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions.
5. Links to Sites. This Site may contain links to sites that are owned, operated and maintained by third parties, which are provided as a convenience to You. These linked sites are not under the control of 911 Support, Inc., and 911 Support, Inc. is not responsible for the accuracy of the content on such sites, or the privacy practices of such sites. 911 Support, Inc. does not monitor nor review the content of such sites, and You expressly understand that Your access by link to such sites is at Your own risk. 911 Support, Inc. makes no representations whatsoever about any other website that You may access though this Site. When You access a non-911 Support, Inc. website, please understand that it is independent from 911 Support, Inc., and that 911 Support, Inc. has no control over the content on that Website. In addition, a hyperlink to a non-911 Support, Inc. website does not mean that 911 Support, Inc. endorses or accepts any responsibility for the content, or the use, of the linked site. It is up to You to take precautions to ensure that whatever You select for Your use or download is free of such items as viruses, worms, trojan horses, ransom ware and other items of a destructive nature.
6. Patent. Certain functionality provided via this Site may be covered by U.S. Patent 5,930,474. Under License.
7. Copyright. All content included on this Site, including without limitation, text, graphics, logos, trademarks, trade names, button icons, images, pre-designed templates, sounds, software, processing and other functionality, and all other material placed by 911 Support, Inc. (collectively called the "Content"), and the collection, arrangement and assembly of the Content, is the property of or licensed by 911 Support, Inc. or its suppliers and service providers and is protected by U.S. and international copyright laws. No portion of the materials on these pages may be reprinted, republished, modified, or distributed in any form without the express written permission of 911 Support, Inc. The Content on all pages of 911 Support, Inc.’s Site is provided for marketing purposes only and for the use of consumers to interact with 911 Support, Inc. and/or 911 Support Businesses and may not be used by You, or any other person or entity, for any other purpose. Users do not receive any copyright in or to the Content itself. No interest in the Content, whether in whole or in part, may be sold, assigned, encumbered, licensed or otherwise transferred by You or any third parties. Neither Your use of the Content nor the creation of products or materials using such Content create joint authorship, joint ownership or "works made for hire" with 911 Support, Inc. in or regarding such Content.
8. Trademarks. All service marks, trademarks, trade name, trade dress and other indicia of source used herein and otherwise by 911 Support, Inc. (collectively called the "Marks") are proprietary to 911 Support, Inc. or other respective owners that have granted 911 Support, Inc. the right and license to use such Marks. Users do not receive any trademark rights or any other rights in or to the Marks. Users do not receive any trademark rights in or to the Content.
“911 Support, Your Technology Advisor”, “SystemWatchIT”, “MoveIT”, “Taking the Worry Out of Your Technology” and “ITinflections Navigating Technology for Business” are registered trademarks of 911 Support, Inc., and proprietary marks of Franchise Services, Inc. Any other trade names and trademarks are the property of their respective owners and are used by permission.
9. Limitations and Disclaimers. Although 911 Support, Inc. attempts to ensure the integrity and accurateness of the Site, it makes no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible that the Site could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform 911 Support, Inc. so that it can be corrected.
THE INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED ON THE 911 Support WEBSITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. USE OF THE INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS ON THIS SITE IS AT THE USER'S SOLE RISK. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND HYPERLINKED WEBSITES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 911 Support, INC. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, 911 Support, INC. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION, CONTENT, PRODUCTS OR MATERIALS ACCESSIBLE VIA THIS SITE ARE ACCURATE, COMPLETE OR CURRENT, OR WILL MEET ANY USER'S REQUIREMENTS OR WILL BE TIMELY, UNITERRUPTED, SECURE, OR ERROR-FREE.
NEITHER 911 Support, INC. NOR ITS PARENT OR ANY OF ITS AFFILIATES, SUBSIDIARIES, SUPPLIERS, FRANCHISEES OR SERVICE PROVIDERS IN ANY EVENT WILL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT, SPECIAL CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR OTHER INDIRECT DAMAGES UNDER ANY THEORY OF LAW (I) ARISING OUT OF USER'S USE OF THIS WEBSITE IN ANY MANNER; (II) FOR ANY ERRORS IN THE INFORMATION, CONTENT, SERVICES, PRODUCTS OR MATERIALS ON THIS SITE; (III) FOR THE PROVISION OR USE OF ANY INFORMATION, CONTENT, SERVICES, PRODUCTS OR MATERIALS VIA THIS WEBSITE; (IV) FOR ANY NONDELIVERY, MISDELIVERY, LATE DELIVERY, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, BUSINESS, DATA OR USER-PROVIDED MATERIALS, EVEN IF YOU HAVE ADVISED 911 Support, INC. OF THE POSSIBILITY OF SUCH DAMAGES.
ALL CLAIMS, WHETHER THEY REGARD CONSULTATION, MAINTENANCE, REPAIR SERVICES OR OTHERWISE, SHOULD BE RESOLVED BY CONTACTING THE 911 Support FRANCHISED LOCATION. PERFORMANCE BY A FRANCHISED 911 Support BUSINESS LOCATION WILL NOT CAUSE 911 Support, INC., TO BE DEEMED YOUR, THE BUSINESS LOCATION, OR ANYONE’S, AGENT FOR ANY PURPOSE.
10. Indemnification. You agree to indemnify, defend and hold 911 Support, Inc., its officers, directors, employees, owners, agents, affiliates, subsidiaries, suppliers, franchisees and representatives harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that arise directly or indirectly from; (a) Your breach of any provision of these Terms & Conditions; (b) any allegation that any Materials You provided constitute Infringing Materials; or (c) any of Your activities conducted in connection with this Site.
11. Confidential and Proprietary Information. 911 Support, Inc. does not want to receive confidential or proprietary information from You through the Site. Please note that any information or material sent to 911 Support, Inc., through the Site will be deemed NOT to be confidential. By sending 911 Support, Inc. any information or material, You grant 911 Support, Inc. an unrestricted, irrevocable, world-wide, royalty free license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and You also agree that 911 Support, Inc. is free to use any ideas, concepts, know-how, or techniques that You send us for any purpose.
12. Site Updates. 911 Support, Inc. reserves the right to make modifications, alterations or updates to this Site and these Terms & Conditions at any time and without notice to Users. You accept the affirmative obligation to periodically review whether or not these Terms and Conditions have changed, and Your continued use of this Site shall be deemed an acceptance and agreement to be bound by such modifications, alterations or updates.
13. Applicable Law & Dispute Resolution. The laws of the State of California govern these Terms and Conditions, without giving effect to any principles or conflicts of law. You hereby agree that any dispute concerning these Terms & Conditions or other uses of this Site shall be submitted to and determined in binding arbitration under the Rules for Commercial Arbitration of the American Arbitration Association in Orange County, California. The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. 1 et seq. A single neutral arbitrator shall conduct the arbitration. The decision rendered by the arbitrator shall be final and binding upon the parties and may be entered as a judgment in, and enforced by, any court of competent jurisdiction. In any action to enforce these Terms and Conditions, the prevailing party will be entitled to reasonable costs and attorney's fees. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, those provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect. These Terms and Conditions are not governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is expressly excluded.
14. No Relationship. The use of this Site creates no relationship, contractual or otherwise, between You and 911 Support, Inc., or any 911 Support Business or franchisee, or any other entity, supplier or service provider.
15. Privacy Policy. The 911 Support, Inc. Privacy Policy can be accessed by clicking here.